1. Scope and who we are
This Privacy Policy applies to services operated by Globamit LLC, a Texas limited liability company (“Globamit,” “we,” “us,” or “our”), including the Globamit mobile application and public websites that link to this policy (the “Services”). It does not govern third-party services with their own privacy policies.
2. Information we collect
Information you provide
- Account and profile information: name, username, email address, phone number, date of birth, profile and cover photos, biography, location, education, work, skills, interests, languages, links, and privacy preferences.
- Content and communications: posts, comments, reactions, stories, reels, live content, collaboration and skill-swap information, marketplace listings, reviews, messages, attachments, and reports you submit. Other participants may capture or share content independently.
- Identity and verification information: verification applications, supporting identity images, selfies, and related review status. Some identity information may be sensitive under applicable law.
- Commerce and support information: order, delivery or pickup, transaction, subscription, receipt, dispute, and support details. For supported payment flows, Google Play or Stripe processes payment credentials; do not send full card or bank credentials through profiles, messages, listings, or support emails.
- Safety information: reports, blocks, appeals, evidence, and communications with our safety or support teams.
Information collected when you use the Services
- Device and technical data: device and app identifiers, IP address, operating system, language, app version, network state, authentication and integrity signals, crash diagnostics, performance information, and notification tokens.
- Activity data: features viewed or used, searches and search history, connections, follows, content interactions, timestamps, presence or last-seen status according to your settings, and moderation or security events.
- Location: approximate location derived from IP or profile entries and, with device permission, precise or nearby location for features that need it. You can manage device permission and in-app visibility.
- Calls and live sessions: participant, type, status, timestamps, duration, and technical quality data. Audio and video are transmitted to deliver real-time sessions. If recording is ever enabled for a session, Globamit will provide appropriate notice and controls.
Information from others
We may receive information when another user connects with you, invites you to a collaboration, mentions you, reports content, completes a transaction with you, or rates an eligible completed collaboration or skill swap. We also receive purchase status and fraud signals from payment platforms and service providers.
3. How we use information
We use information to:
- create, authenticate, secure, and recover accounts, including email and phone verification;
- provide profiles, feeds, messaging, calls, collaboration workspaces, skill swaps, live experiences, marketplace activity, search, and notifications;
- process verification applications, subscriptions, purchases, refunds, and entitlement status;
- personalize content and recommendations and measure feature performance;
- detect fraud, spam, abuse, policy violations, security incidents, and technical failures;
- review reports, enforce our rules, respond to support requests, and protect users and the public;
- comply with legal obligations and establish, exercise, or defend legal claims; and
- improve and develop the Services. We do not use private message content to train a general-purpose public AI model without an additional disclosure and appropriate choice.
4. How we disclose information
We disclose information only as reasonably necessary for the purposes described here:
- With other users and the public: based on the feature and your visibility settings. Public profiles and content may be viewed, copied, reshared, or indexed by others. Private-account settings limit access but cannot prevent an authorized viewer from making a copy.
- With service providers: including Google/Firebase for hosting, authentication, databases, storage, notifications, analytics, integrity, diagnostics, location, and app distribution; Agora for real-time audio/video; and Google Play or Stripe for payment and subscription processing. They process data under their terms and privacy obligations.
- For legal and safety reasons: when we reasonably believe disclosure is required by law or necessary to prevent fraud, abuse, exploitation, harm, or a security incident; enforce agreements; or protect rights and safety.
- For a business transaction: in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards and notice where required.
- At your direction: when you request or authorize a disclosure.
Globamit does not sell personal information for money. If our advertising or data practices ever constitute “selling,” “sharing,” or targeted advertising under applicable law, we will provide the disclosures and choices that law requires.
5. Your choices and controls
- Edit profile information and manage account, privacy, activity-status, messaging, comment, notification, blocking, and location settings in the app.
- Use device settings to control camera, microphone, notifications, media, Bluetooth, and location permissions. Some features will not work without the permission they require.
- Delete searches where the app provides a history control; delete eligible content; leave collaborations; block users; and report users or content.
- Manage Google Play subscriptions through Google Play. Manage a subscription purchased directly through Stripe using the cancellation path shown in the app or contact support.
- Request account deletion from the in-app account controls or use the secure web account-deletion portal without reinstalling the app.
6. Retention and deletion
We retain information only as long as reasonably necessary to provide the Services, fulfill the purposes described here, comply with legal and accounting duties, resolve disputes, prevent fraud and abuse, and enforce agreements. Retention varies by data type and context. Account content generally remains until you delete it or your account, but backups and cached copies may take additional time to expire.
We may retain limited records after deletion when required for transaction, tax, fraud-prevention, security, safety, legal, or enforcement purposes. Content shared with others may remain in their accounts or copies. We may de-identify information so it can no longer reasonably identify you and retain that information where permitted.
7. Security
We use administrative, technical, and organizational safeguards designed to protect information, including authenticated access, access controls, encrypted transmission, app-integrity checks, monitoring, and restricted service access. No system is completely secure. Protect your password and verification codes, keep your device updated, and contact us promptly if you suspect unauthorized access.
8. Young people
The Services are not directed to children under 13, and we do not knowingly collect their personal information. If we learn that an account belongs to a child under 13, we will take steps to remove the account and associated information. Users aged 13 through 17 must have permission from a parent or legal guardian where applicable and should use privacy and safety controls carefully. A parent or guardian who believes a child under 13 provided information may contact privacy@globamit.com.
9. Privacy rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information; restrict or object to processing; withdraw consent; or appeal a denied request. You may exercise available self-service controls in the app or email privacy@globamit.com. We may need to verify your identity and may deny or limit requests where permitted by law. Authorized agents must provide proof of authority, and we may verify the request directly with you.
You may also have the right to complain to your local privacy or data-protection regulator. We will not discriminate against you for exercising a privacy right.
10. International use
Globamit is based in the United States. If you use the Services elsewhere, information may be processed in the United States and other countries where we or our providers operate. Those locations may have different data-protection laws. Where required, we use recognized safeguards for international transfers.
11. Changes to this policy
We may update this policy as the Services or law changes. We will post the revised policy with a new effective date and provide additional notice when a change is material or legally required. Your continued use after the effective date is subject to the updated policy.
12. Contact us
For privacy questions or requests, contact:
Globamit LLC
Texas, United States
privacy@globamit.com